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Insurance Workflow Automation — BenefitsGuide on Salesforce
Workflow Automation

Your team manages million-dollar renewals with sticky notes and memory.

BenefitsGuide's all-new Project Management application automates every standard insurance broker workflow — renewals, new business, open enrollment, compliance, and more. When one step completes, the next one fires automatically. No one has to remember what comes next.

Rules-Based Automation
Pre-Built Templates
Full Mobile App
BenefitsGuide project management showing milestones, checklist items, and automated workflows
The Problem

Operational Firefighting Is Eating Your Agency Alive.

Your team spends more time putting out fires than growing the business. Things fall through the cracks. Overtime is the norm. And nobody knows where anything stands until it's too late.

70-Hour Weeks During Q4

Renewal season turns your office into a pressure cooker. Your team works 10+ hours of overtime every week during Q4. People miss family events. Good employees start looking elsewhere. It doesn't have to be this way.

Things Fall Through the Cracks

When someone's out sick, nobody knows what step comes next. Renewals get missed. Compliance deadlines slip. Tasks live in email threads and memory. You're managing by hoping nothing breaks.

Generic Tools Don't Speak Insurance

You've tried Asana, Monday, Trello. But none of them understand that a "project" is a renewal, a "milestone" is a decision deadline, and a "checklist item" is a compliance step. You're forcing insurance workflows into boxes they don't fit.

Project Management

Insurance Workflows That Run Themselves

BenefitsGuide's all-new Project Management application was built specifically for insurance broker workflows — not adapted from generic software. It comes with many pre-built templates for every standard broker process: renewals, new business, open enrollment, compliance, claims advocacy, and more.

Rules-based automation means when one Checklist Item completes, the next one fires automatically and is assigned to the right person on your team based on your rules. No manual triggering. No "did someone start the next step?" emails. The system handles it.

Q4 overtime went from 10 hours/week per employee to almost none — CorpStrat
BenefitsGuide project management showing automated milestone and checklist item workflows
Built for Insurance

It Speaks Your Language — Because We Built It for You

This isn't generic project management with insurance labels slapped on top. Every object, every field, every template was built by people who've spent nearly 20 years working exclusively with employee benefits brokers.

  • A Project is a renewal, new client onboarding, claims advocacy, or whatever you need
  • A Milestone is a grouping of Checklist Items — a decision deadline, a compliance gate
  • A Checklist Item is a step in the process — your process, your jargon, your rules
  • Pre-built templates for renewals, open enrollment, new business, compliance, and more

"Having a dashboard of daily tasks, is that helpful? Without doubt, yeah. It helps you almost immediately prioritize."

— Devan Nole
BenefitsGuide project management showing insurance-specific projects, milestones, and checklist items
Customize It Yourself

The PM App Builder Puts You in Control

Your agency doesn't work like every other agency. Your workflows have specific steps, specific people, and specific rules. That's why BenefitsGuide includes the Project Management App Builder — so you can customize workflows yourself without a developer.

Add milestones. Change checklist items. Adjust automation rules. Edit templates. It's your system, and you control how it works.

Need something more complex? Request a Microservice and our development team will build it for you — often within hours. You work directly with the people who built the platform. Not a corporate help desk. Not a ticketing queue. Real developers who understand insurance.

BenefitsGuide PM App Builder showing custom workflow template editing
Mobile App

Manage Renewals From Anywhere

Your current system probably doesn't have a mobile app at all. BenefitsGuide gives you full platform access from any device — projects, milestones, checklist items, tickets, accounts, contacts, and policies. It's not a "lite" version. It's the real thing.

Approve a task from your daughter's soccer game. Check a renewal status from the airport. Complete a checklist item from the parking lot before a client meeting. Your agency doesn't stop at 5pm — and neither should your system.

Manage renewals from your daughter's soccer game — not from your desk at 7pm
BenefitsGuide mobile app showing project management and checklist items on a phone
How It Works

From Implementation to Automation in 4-6 Weeks

Our experienced team works with you to document the tasks your office performs for every standard insurance broker process — then builds those workflows into your system.

1

Document Your Processes

We work with your team to map out how you handle renewals, new business, enrollment, and every other workflow — using your jargon and your rules.

2

Build Your Templates

We configure your workflow templates with the right milestones, checklist items, assignments, and automation rules — customized specifically for your business.

3

Go Live

Your team starts using the system with 10 included training calls. New employees see exactly how experienced team members work through shared task visibility.

4

Refine and Grow

Edit workflows yourself in the PM App Builder. Request Microservices for complex needs. Your system evolves as your agency grows.

What if every renewal, every deadline, and every task tracked itself?

No more managing by memory. No more fire drills. No more overtime during Q4. Just a system that runs your workflows automatically — and a team that finally has time to focus on clients.

See It for Yourself
Customer Results

Real Agencies. Real Results.

50%
Less Firefighting
Group Health Solutions
≈ Zero
Q4 Overtime
CorpStrat — per Account Manager
25%
Revenue Increase
CorpStrat — over three years
3 → 1
Days to Onboard
New employee training time
"Last year during the 4th quarter, I was working about 70 hours a week, so putting in 30 hours overtime every week. It was brutal. Since the implementation of BenefitsGuide, I haven't had to do any overtime."
— Nisha Pravinchandra, Vice President
Trusted by Leading Benefits Brokerages
Maddock Insurance ThinkTank Insurance Partners NationalHR CorpStrat Group Health Solutions Green Financial Fusco Orsini & Associates Eureka Insurance Slate Small Business Solutions

See What Your Agency Could Look Like.

Pick a time that works for you. We'll walk through how BenefitsGuide automates your insurance workflows — renewals, new business, open enrollment, and more.

Prefer to talk first? Book a 15-minute call with Jason or call us at 646-461-3000.