Now Providing Micro Services to Enhance your Experience
Anything is possible with BenefitsGuide and Salesforce
Overview
Our customer survey revealed generally high satisfaction with the BenefitsGuide application but some challenges in customizing the Salesforce Platform. The main issue seems to be that while Salesforce can be customized to solve for virtually any business requirement, the time and technical know-how required often becomes a roadblock.
Anything is possible with BenefitsGuide and Salesforce. Our customers have great ideas. There are countless different ways that BenefitsGuide can be customized.
The Challenge
The technical skills and time required for these projects often exceed standard support. These projects are also too small for third-party consultants, leading to unmet needs and growing frustration.
The Solution
BenefitsGuide is introducing “Micro Services”. Micro Services are small projects that range from 1 hour to a few days of work.
What can Micro Services do for you?
AppExchange Integration: There are literally thousands of 3rd party applications that you may find useful. Some examples include the ability to:
a) send SMS from Salesforce
b) integrate your phone system like Ring Central
c) use the Salesforce survey app for customer feedback
d) or create sophisticated mail merge documents and collect digital signatures with Formstack.
Email Templates & Branding: Create custom email templates and letterheads.
Reports & Dashboards: Create custom reports and dashboards tailored for your needs.
Workflow Adjustments: Experience our new (and possibly improved) methodology for workflow automation, tracking and management.
Let us know if there is anything that we can do for you.
Simply email support@benefitsguide.com with the subject “Micro Services” and an explanation of the work you would like to have done. We will provide a non-binding estimate based on your description or/and call you to better understand your requirements. Then let us know if you would like to proceed or not.
Micro Services are billed for the time and materials spent completing the project.
We are committed to bridging the gap so that you can fully realize the potential of the BenefitsGuide platform.
